At Core Credit Union, we are proud to be a JAM Card Friendly organisation, supporting a more inclusive and understanding community for everyone. We recognise that not all disabilities are visible, and that some of our members may need a little extra time, patience or support when accessing our services. By embracing the JAM Card initiative, we are committed to creating a welcoming environment where every member feels respected, valued and understood.
What is the JAM Card?
The JAM Card is a free card or mobile app that lets someone discreetly say:
“I need just a minute, please be patient.”
It’s mainly for people with:
- Hidden or invisible disabilities
- Communication difficulties
- Conditions like autism, ADHD, dementia, or brain injuries
Instead of having to explain their situation, they can simply show the card.
How it works
- The card typically says something like:
“Please be patient, I have a condition.” - The user shows it in situations like:
- Shops
- Credit Unions
- Banks
- Public transport
- Government services
This signals to staff or others that they may need:
- Extra time
- Clearer communication
- A bit more understanding
Where it’s used in Ireland
The JAM Card is widely recognised across Ireland, including:
- Public transport (e.g. buses, trains, Luas)
- Credit Unions, Banks and shops
- Government departments and public services
Many organisations are now “JAM Card friendly”, meaning staff are trained to respond supportively.
Why it matters
Not all disabilities are visible. The JAM Card:
- Reduces stress in everyday interactions
- Promotes patience and inclusion
- Gives people more independence
It’s a small tool, but it makes a big difference in accessibility.
How to get one
You can:
- Order a physical card online (free) using the link https://www.jamcard.org/shop
- Download the JAM Card app
- Available in our branches soon.
